At Flowers Gallery India, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following information when you use our website:
Personal Information: Name, email address, phone number, delivery address, billing address, and payment details.
Order Information: Products purchased, delivery preferences, messages for recipients.
Device Information: IP address, browser type, operating system, referral source, and access times (via cookies or analytics tools).
2. How We Use Your Information
We use the collected information for the following purposes:
To process and fulfill your orders, including confirmations and invoices.
To communicate with you regarding your order, inquiries, or promotional offers (with consent).
To improve website performance, user experience, and customer service.
To prevent fraud and ensure the security of our website.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Remember your preferences and shopping cart contents.
Understand how users interact with our site.
Improve website functionality and marketing efforts.
You may disable cookies through your browser settings, though it may affect your website experience.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information with third parties.
However, we may share your data with:
Trusted third-party service providers (e.g., payment gateways, delivery partners) who help us operate our business.
Legal authorities, if required by law or to protect our legal rights.
All service providers are obligated to keep your information confidential and use it only for the purpose intended.
5. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, alteration, or loss.
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but strive to protect your data as much as possible.
6. Your Rights
You have the right to:
Access, correct, or update your personal information.
Request deletion of your data (subject to order and transaction records retention).
Opt out of receiving promotional emails by clicking the “unsubscribe” link or contacting us directly.
7. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect data from minors.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies separately.
9. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of the website after changes constitutes acceptance of those changes.
10. Contact Us
For questions or concerns regarding this Privacy Policy, please contact:
flowersgalleryraipur@gmail.com